Get in Touch With Us
Have a question about how sweepstakes casinos work, spotted something on the site that needs updating, or want to share feedback about our reviews? This page explains the best way to reach us and what happens after you do.
How to Reach Our Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. You can write to us at [email protected].
A little context in your opening line helps a lot — letting us know what your message is about means we can get it to the right person faster and respond with something actually useful rather than a holding reply.
What You Can Ask Us About
There is no wrong reason to get in touch. The most common things people write to us about include:
- Questions about our reviews — If you want to know more about how we assessed a particular sweepstakes casino, or what a rating reflects, we are happy to walk you through it.
- How the sweepstakes model works — The dual-currency system, free entry options, Sweepstakes Coins redemption, and state availability can all be confusing at first. Ask away.
- Corrections and factual updates — Sweepstakes casino terms, eligible states, and welcome offers change frequently. If you have spotted something that looks out of date or inaccurate, please flag it. We take accuracy seriously and will investigate promptly.
- Content suggestions — Is there a platform, topic, or question you would like us to cover? Reader input genuinely shapes what we research and publish next.
- Partnership and editorial enquiries — If you represent an operator or organisation and want to discuss how we work, please introduce yourself and outline your proposal. We review all approaches but cannot guarantee a response to every commercial enquiry.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on social casino platforms, mention it in your message and we will point you towards appropriate support resources.
What We Do Not Cover
We are an independent comparison and review site. We do not operate any of the sweepstakes or social casino platforms listed here, and we cannot access your account, process redemptions, or resolve disputes with an operator on your behalf. For account-specific issues, the fastest route is always the platform's own support team.
We also cannot give legal or tax advice. Prize redemptions from sweepstakes casinos may have tax implications depending on your circumstances and state — if you have specific questions about that, a qualified tax professional is the right person to consult.
After You Send Your Message
We do not use automated replies as a substitute for a real response. When your email arrives, a member of our team reads it and either answers directly or routes it to whoever is best placed to help.
Our usual turnaround is two working days. During periods when we are publishing heavily or handling a high volume of messages, it may take a little longer — but we will always follow up. If you have not heard back after five working days, a brief follow-up email is welcome.
A Word on How We Work
Everything published on this site is researched and reviewed independently. We may earn commission when a reader follows a link to a sweepstakes casino and signs up, but that relationship does not determine how platforms are ranked or what is written about them. Our editorial positions are formed by research, not by commercial arrangements.
Reader feedback is one of the most useful checks we have on the quality of that work. If something we have published is wrong, misleading, or simply no longer current, we want to know — and we will act on it.
Thank you for taking the time to read this. We look forward to hearing from you.